Terms of service
Terms of Service
Welcome to Shanemard.pk. By accessing or using our website and placing an order, you agree to the following Terms of Service. Please read these terms carefully before making a purchase.
1. About Shanemard.pk
Shanemard.pk is an online store offering premium Boski and Wash & Wear fabrics and related products for customers in Pakistan.
These Terms of Service apply to all visitors, customers, and users of the Shanemard.pk website.
2. Products & Product Information
We make every effort to ensure that product descriptions, fabric details, colors, images, and prices displayed on our website are accurate.
However, actual fabric colors may appear slightly different depending on your device screen, lighting conditions, photography, or display settings.
Fabric availability may change without prior notice.
3. Orders
When you place an order on Shanemard.pk, you agree to provide accurate and complete information, including your name, phone number, and delivery address.
An order is considered successfully placed once it has been received and confirmed by Shanemard.pk.
We reserve the right to cancel or decline an order in situations including, but not limited to:
- Incorrect or incomplete customer information
- Product unavailability
- Pricing or listing errors
- Suspected fraudulent or unauthorized activity
- Other circumstances that prevent us from fulfilling the order
If an order is cancelled by Shanemard.pk after payment has been received, the appropriate resolution will be communicated to the customer.
4. Pricing & Payment
All product prices displayed on Shanemard.pk are subject to change without prior notice.
We reserve the right to correct pricing, promotional, or product listing errors.
Customers are responsible for providing accurate payment and billing information when required.
5. Delivery
We aim to process and deliver orders within the estimated delivery timeframe communicated at checkout or after order confirmation.
Delivery times may vary depending on location, courier availability, weather, public holidays, or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate delivery address and contact number.
Delays caused by incorrect customer information may not be considered the responsibility of Shanemard.pk.
6. Return & Exchange
Our return and exchange process is governed by our Return & Exchange Policy.
Eligible products may be exchanged within 7 days of delivery, subject to the conditions stated in our Return & Exchange Policy.
Shanemard.pk does not offer cash, bank, or card refunds for eligible returns.
Fabric that has been cut, stitched, altered, washed, or used is not eligible for return or exchange.
7. Sale & Promotional Products
Promotional prices, discounts, and special offers may be available for a limited time and may be subject to specific terms.
Products marked as Final Sale are not eligible for return or exchange unless otherwise stated by Shanemard.pk.
8. Intellectual Property
All content available on Shanemard.pk, including brand name, logos, photographs, graphics, product descriptions, designs, text, and other website materials, belongs to or is used by Shanemard.pk with appropriate rights.
You may not copy, reproduce, distribute, modify, or commercially use our website content without prior written permission.
9. Website Use
You agree to use Shanemard.pk only for lawful purposes.
You must not:
- Attempt to interfere with the operation or security of the website
- Use the website for fraudulent or unlawful activities
- Copy or misuse website content
- Attempt unauthorized access to website systems or customer information
- Upload or transmit harmful or malicious content
We reserve the right to restrict or terminate access to users who violate these terms.
10. Third-Party Services
Shanemard.pk may use third-party services such as courier companies, payment providers, analytics services, or social media platforms.
These services may operate under their own terms and privacy policies. Shanemard.pk is not responsible for the independent policies or practices of third-party service providers.
11. Limitation of Liability
We make reasonable efforts to keep our website, product information, and services accurate and available.
However, Shanemard.pk shall not be responsible for temporary website interruptions, delivery delays, technical issues, or circumstances beyond our reasonable control.
12. Changes to These Terms
Shanemard.pk reserves the right to update or modify these Terms of Service when necessary.
Changes will be published on this page, and continued use of the website after changes are posted may constitute acceptance of the updated terms.
13. Governing Law
These Terms of Service shall be interpreted in accordance with the applicable laws and regulations of Pakistan.
14. Contact Us
If you have any questions regarding these Terms of Service, your order, or our policies, please contact the Shanemard.pk Customer Support Team.
Shanemard.pk — Premium Boski & Wash & Wear Fabrics for Modern Pakistani Style.