Shipping Policy

At Shanemard.pk, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process and deliver orders placed through our website.

Delivery Time

We aim to deliver orders within 3–5 business days after the order has been confirmed and processed.

Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, and other circumstances beyond our control.

Order Processing

Orders are processed after successful order placement and confirmation.

Please make sure your name, phone number, and complete delivery address are correct when placing your order. Incorrect or incomplete information may result in delivery delays.

Delivery Across Pakistan

Shanemard.pk offers delivery across Pakistan through trusted courier and delivery partners.

Delivery availability and estimated delivery time may vary depending on the destination.

Delivery Charges

Applicable shipping or delivery charges will be displayed during checkout or communicated before order confirmation, where applicable.

Any promotional free-shipping offer will be subject to its specific terms and conditions.

Order Tracking

Where tracking is available, customers may receive tracking information after their order has been dispatched.

You can use the provided tracking details to check the status of your shipment with the relevant courier service.

Delivery Delays

Although we aim to deliver within 3–5 business days, unexpected delays may occur due to:

• Weather conditions
• Public holidays
• Courier service delays
• High order volumes
• Incorrect or incomplete delivery information
• Unforeseen circumstances

Shanemard.pk will make reasonable efforts to assist customers in case of delivery delays.

Failed Delivery

If a delivery attempt fails because the customer is unavailable, the provided contact number is unreachable, or the delivery address is incorrect or incomplete, the courier may attempt redelivery according to its own policies.

Additional delivery charges may apply in certain cases.

Damaged Packages

If your package appears damaged at the time of delivery, please contact the Shanemard.pk customer support team as soon as possible and provide clear photographs or videos of the package and product.

We will review the issue and assist you according to our Return & Exchange Policy.

Contact Us

If you have questions about your order or delivery, please contact the Shanemard.pk Customer Support Team with your order number and registered phone number.

Shanemard.pk — Premium Boski & Wash & Wear Fabrics for Modern Pakistani Style.